Auto Lyft USATowing · Columbus, Ohio 24/7 dispatch(614) 633-8163
Motorcycle chocked and strapped upright on a flatbed deck

Specialty transport · Columbus, OH

Car Stuck in a Columbus Garage? Parking Garage Towing

Most city parking decks are too low for a flatbed carrier, so we bring your car down to the exit with a jump, a spare or wheel dollies and load it outside.

  • Open 24/7, 365 days
  • Flatbed-only fleet
  • Price quoted before dispatch
  • Licensed & insured

Parking garage towing is mostly about the part before the tow. A flatbed carrier with its deck stowed stands taller than the entry beams in many Columbus garages, so the truck usually stays on the street while the driver walks in with the tools to move your car. Once it reaches the exit or the curb, it goes up on the deck like any other tow and heads to your shop, your home or our yard.

How the car gets down depends on why it stopped. A dead battery may only need a jump, and then you or the driver can drive it out. A flat can be swapped for your spare. A car that won't start at all can sit on wheel dollies, sometimes called go-jaks, which slip under the tires so it can be steered and pushed down the ramps by hand. Whatever the method, nothing is attempted until the driver has walked the route to the exit and checked the turns, speed bumps and any gate arm along the way.

When you call (614) 633-8163, have the garage name or address, the level and space number, and the posted clearance height from the sign at the entrance. Those three details decide what the driver brings and where the truck waits. The dispatcher quotes the entire job before anyone is sent, including any time spent moving the car through the deck.

When to call

Situations where parking garage towing is the right call

  • Dead battery on an upper level

    Lights left on during a long shift or a ballgame drain the battery. A jump often solves it right there. See jump start service for the roadside side of that call.

  • Flat tire in a tight space

    Changing a tire between concrete pillars is awkward. The driver mounts your spare where possible so the car can roll to the exit on its own.

  • Car that won't start or shift

    A failed starter, a transmission stuck in park or an electrical fault means rolling it out on dollies, steered by hand to the street.

  • Downtown and Short North decks

    City garages near offices, the convention center and the arena district often have low entries and tight ramps. We plan the route before moving the car.

  • Campus and hospital parking

    Garages around Ohio State and the medical centers see plenty of dead batteries and flats. The car comes out to the curb and loads there.

  • Mall and apartment garages

    Easton and Polaris decks and apartment buildings with underground parking follow the same plan: move the car to open space, then load.

On scene

How our drivers handle it

  1. Confirm the garage details

    The dispatcher records the garage address, the clearance posted at the entrance, and the level and space where the car is parked.

  2. Walk in and diagnose

    The driver goes to the car with a booster pack, tools and dollies, figures out why it stopped and checks the path down to the exit.

  3. Bring the car down

    Depending on the problem, the car is jumped and driven, fitted with its spare, or set on wheel dollies and guided down the ramps.

  4. Load outside the garage

    At the curb or in an open lot, the deck tilts down, the car is winched aboard and strapped at the tires for the trip.

Why the truck usually waits outside

A light-duty flatbed carrier is tall even with the bed lowered, and it gets taller as the deck tilts to load. Garages are built for passenger cars and vans, so the posted limit at most city entrances is well below what the carrier needs. We don't guess at clearances, which is why the driver asks for the number on the sign rather than assuming.

Some surface-level or open-top decks do have room, and a few garages have a loading area near the exit. When that is the case, the driver uses it. Otherwise, moving the car to the street is quicker and safer than squeezing a truck through a ramp. If space outside is tight too, our wheel-lift towing page describes the other options.

Garages we get called to around Columbus

Downtown and the Short North account for many of these calls, along with the garages serving offices along Broad and High streets, the arena district and the convention center. Ohio State's campus garages, the Easton Town Center and Polaris Fashion Place decks, and parking at the area's big hospitals round out the list. Suburban office parks in Dublin and Westerville have their share of low decks too.

Before the driver arrives

A little prep makes a garage job go faster, since every minute in a busy deck counts.

  • Photograph the clearance sign at the entrance, or read it to the dispatcher.
  • Note the level, the row or space number and any color or letter code painted on the pillars.
  • If the garage has a gate or ticket, ask the attendant how a service vehicle and your car can exit.
  • Stay with the car or near it if you can, and keep the key or fob with you.
  • Take out anything you need from the cabin before it is loaded, such as a work badge, a laptop or a child seat you will need tonight.

Parking Garage Towing: questions and answers

How does parking garage towing work?

In most cases the truck can't fit inside, so the driver comes to your car on foot with tools. The car is jumped, fitted with a spare or placed on wheel dollies, then moved down and out of the garage. Once outside, it is loaded on the flatbed and taken wherever you need it to go.

Why do you need the garage's posted clearance?

The clearance tells the driver whether any part of the garage can take the truck, and it rules out guesswork. Most city decks are too low, but some open-top or surface-level areas have room. With the number in hand, the driver knows whether to plan a walk-in job or drive partway in.

What should I expect to pay for a garage job?

The total reflects the distance to the garage, the destination, the time of day and how much work it takes to bring the car to the exit. The dispatcher quotes the full job before a driver is assigned. The rates page breaks a typical bill into its parts.

What are wheel dollies or go-jaks?

They are small wheeled frames that slip under a car's tires and lift them slightly off the floor. With dollies under the wheels, a car that won't roll on its own can be steered and pushed by hand, which is how we bring a dead car down garage ramps and out to the truck.

My car is on the top level. Can you still get it out?

Usually, yes. Ramps in most garages are designed for cars to roll down, and a car on dollies or with a working engine can come down level by level. The driver checks the ramps and turns first and controls the car's speed all the way down.

Do I need permission from the garage to have my car towed out?

For your own car, you usually don't need permission, but the garage may need to open a gate or validate a ticket. If you can, let the attendant or management know a service truck is coming so the exit is not blocked when the car comes down.

Can you tow a car from an underground apartment garage?

Yes. Apartment and condo garages are handled the same way: the driver reaches the car on foot, gets it moving with a jump, a spare or dollies, and brings it to the street. Tell the dispatcher about gate codes or any access steps for the building.

How long does a garage tow take?

Timing hinges on the distance to the garage, downtown traffic at that hour and how complicated the deck is. The dispatcher shares a live estimate on the phone. The work inside the garage itself goes faster when the level and space number are known ahead of time.

What if my car is low or electric?

Low and electric cars still come out on dollies or under their own power. Once outside, a lowered car gets ramp boards on the deck; see low profile towing. An EV rides with every tire on the deck, and the driver will ask how to put yours in transport mode.

Can you just jump my car in the garage instead of towing it?

Yes. If a jump gets the car running and it seems safe to drive, you can leave on your own and skip the tow entirely. The driver can test the battery and charging system first so you know whether to head home or to a shop.

Will moving my car on dollies damage it?

Dollies lift the car by its tires, not the body, so nothing presses on the suspension or bumpers. The driver pushes slowly and steers carefully past pillars and parked cars. The car is photographed before it is moved so there is a clear record of its condition.

Do you handle parking garage towing at night or on weekends?

Yes. Dispatch is staffed around the clock all year. Late-night calls from event garages and hospital decks are common. Some garages lock their gates or restrict access after hours, so let us know if you have trouble getting back in.

What parking garage towing costs

ChargeRateWhat it covers
Hook-up$125 per towLoading and securing the vehicle on the flatbed.
Loaded miles$7 per mileEach mile the vehicle rides on the deck.
En-route miles$4 per mileMiles from our yard to the pickup.

Surcharges where they apply: after hours (10 PM to 6 AM) +$150 · Saturday or Sunday +$50 · interstate shoulder +$75. Ohio sales tax is added for the pickup county. Veterans get 10% off with a military or VA ID. Full details on the rates page, or price your exact trip with the estimate tool.

Need parking garage towing now?

Someone picks up 24/7, quotes the job, and texts you the driver's name.

(614) 633-8163

Related services

  • Wheel-Lift Towing

    Tight lots and low garages where a full carrier cannot fit. Wheel dollies are available.

  • Jump Start Service

    Dead battery? A booster pack and a battery test where you are parked.

  • Low Profile Towing

    Lowered, sports and exotic cars loaded with ramp extensions at a shallow angle.

  • Flatbed Towing

    The whole vehicle rides on the deck, so the drivetrain never turns on the way.

Towns we cover for this

We handle parking garage towing calls in Columbus and every town on our service area list, including:

Places we're often called for this

Where the trucks start

All four carriers start and finish the day on Harrisburg Pike (US-62) on Columbus's southwest side. Call around the clock, 365 days a year.

Auto Lyft USA Inc.
1620 Harrisburg Pike
Columbus, OH 43223
Phone: (614) 633-8163
Email: lisa@autolyftusa.online
Directions to the yard