Tow to Repair Shop Service Anywhere in Columbus

Yes. You can send the car to any mechanic, dealer, tire store or specialty shop you like. Give the dispatcher the shop's name and address when you call. If you change your mind before the car is loaded, tell the driver, and the new destination will be priced before the truck heads there.

Ask the dispatcher for a suggestion. We can point you to a partner shop that handles the kind of problem your car has and is convenient to where you live or work. You are under no obligation to use it, and you can choose a different shop at any point before the car is dropped off.

Yes, if the shop allows night drops. Many garages have a key box and a spot set aside for overnight arrivals. The driver leaves the car where the shop wants it, puts the keys and your note in the drop box, and lets you know when it is done.

Then the car comes to our yard on Harrisburg Pike for the night, and we deliver it once the shop opens. The dispatcher will tell you about this option, and any storage charge, before your car is loaded, so there are no surprises on the bill afterward.

Three things drive the price: where your car is sitting, how many miles it rides to the shop, and whether the job needs anything beyond a plain load, such as a winch pull from a tight spot. Late-night calls can differ too. You hear the full figure from the dispatcher first, and the rates page shows how a tow bill is built.

In most cases you can sit up front with the driver for a trip inside the area, as long as the cab has an open seat. Bring it up on the phone so it is part of the plan. Riding along is handy when you want to talk to the service writer in person and leave your keys with them yourself.

Yes. Dealers often want warranty work and recall repairs done at their own shop, and we deliver there just like any other garage. Call the dealer's service line first, since some departments want an appointment or a repair order number before the car arrives.

Yes. If you want a second opinion, or one shop has finished its part and another needs to take over, we pick the car up at the first shop and take it to the next. Let the first shop know we are coming so the keys and the car are ready.

It isn't required, but it helps. The shop can plan for your car, tell you whether night drops are allowed and give you an idea of when they can look at it. If you can't reach them, we can still deliver during open hours or hold the car at our yard.

Leave the key or fob, any wheel-lock key, and a note with your name, phone number and a line or two about what the car was doing. Take out valuables, garage remotes and anything you'll need over the next few days, since the car may be at the shop for a while.

Yes. Many people want their car to go to a mechanic near home, even when it breaks down on the other side of the county or out of town. We cover the suburbs and nearby towns, and the dispatcher will quote a longer trip before booking it.

Yes, on a flatbed. The car sits on the deck from pickup to drop-off, so the driveline doesn't turn. That matters for AWD vehicles, electric cars and anything with a transmission problem, because turning those parts during a tow can make the repair bigger.

Yes, a night drop works best with keys, because the shop needs them to move the car into a bay. Hand them to the driver at pickup. If you have lost the key, tell the dispatcher; we can still deliver the car, but the shop will need to know how to get in.