Columbus Repo Towing for Voluntary Surrenders Only

It is towing for a vehicle the borrower has agreed to give back to the lender. The lender approves the surrender, a time is arranged, and the borrower meets our driver to hand over the keys. Because everyone has agreed in advance, the pickup is quiet and quick, and the lender gets a photo record of the vehicle's condition.

No. We only pick up vehicles that the borrower has agreed to surrender. We don't take a car without the owner's consent, we don't locate vehicles for lenders, and we don't do overnight recoveries. Lenders that need those services should work with a repossession agency set up for that work.

A lender, a servicer, a dealer that finances its own sales, a leasing company, or a borrower who has already made the arrangement with the lender. However the request reaches us, we confirm the surrender with the lender before a truck is booked, which protects the borrower and the lender alike.

Usually yes, because the borrower hands over the keys and confirms the vehicle is empty. If the borrower can't be present, the lender and borrower can agree on another plan, such as keys left with a family member, and we follow whatever they put in writing.

If the lender allows it, that is often the simplest route. We are most useful when the vehicle doesn't run, the borrower has no way home from the lender's lot, or the lender wants the car delivered somewhere specific, such as an auction or a reconditioning shop.

Our driver asks the borrower to check the vehicle before it is loaded. Anything found later is handled according to the lender's instructions, and the borrower should contact the lender to get it back. The surest approach is to empty the car completely the day before the pickup.

Wherever the lender directs: its own storage lot, a dealership, a reconditioning shop or one of the wholesale auto auctions in Central Ohio. If the lender needs a few days to choose, the vehicle can wait at our Harrisburg Pike yard until a destination is confirmed.

The office quotes the price before any work is scheduled, based on the pickup location, the destination and the vehicle. Lenders with ongoing volume can apply for an approved business account with monthly invoicing. The rates page describes the general parts of a towing bill.

Yes. The driver photographs the exterior, the interior and the odometer at pickup, and takes another set at drop-off. Those images go to the lender's contact with the delivery details, so the condition of the vehicle on surrender day is documented by someone outside the loan.

Your lender is the right place to ask, along with an attorney or a nonprofit credit counselor. We handle the transport only and are not part of your loan agreement, so we can't tell you how the surrender will be reported or what balance may remain afterward.

Then the driver leaves without the vehicle and nothing is loaded. A voluntary pickup depends on the borrower agreeing at the moment we arrive. We let the lender know the surrender did not happen, and any next step is between the borrower and the lender.

Yes. A dead engine or battery is no obstacle; our flatbeds winch a non-running vehicle onto the deck, and skates go under any wheel that won't roll. Tell dispatch about the problem when the pickup is booked so the driver plans for it and the appointment doesn't run long.

Yes, across Franklin County and the surrounding counties, including Delaware, Licking, Fairfield and Madison. For a pickup farther away, the dispatcher can quote a longer trip or suggest how to arrange it. Our long-distance towing page covers vehicles going to another city or state.

The lender can propose a window, but the borrower has to be able to meet it, since a voluntary surrender depends on their cooperation. Dispatch usually settles the time directly with the borrower once the lender gives the go-ahead, then confirms it with both sides the day before so nobody is caught off guard.