24/7 Emergency Towing Across Columbus and Central Ohio

Yes. Someone answers the dispatch line every hour of every day, including Thanksgiving, Christmas and New Year's Eve. Overnight and holiday calls may carry an added charge, and if they do, the dispatcher includes it in the single price you hear before a truck is assigned.

It depends on how far you are from the nearest available truck and what traffic is doing at that moment. We don't publish a promised arrival time because a snowstorm or a closed lane on I-270 changes everything. The dispatcher looks at where the trucks are and gives you an honest live estimate on the call.

The price depends on the distance to reach you, the miles to the destination, whether it is a late-night call and any added work like winching or cleanup. The dispatcher quotes the full job before dispatch, so there is no surprise at drop-off. Our rates page explains how each part of a bill is figured.

If anyone is hurt, if the car is blocking a travel lane, or if you feel unsafe where you are, call 911 first. Police can close a lane and protect the scene. Once you are safe, call us at (614) 633-8163 and we will coordinate with the officers on the scene.

Often, yes. If you need to leave with a ride or an ambulance, tell the dispatcher where the keys will be and where the car is going. The driver photographs the car before loading so you have a record of its condition even though you weren't there.

Usually one adult can ride in the cab, which helps when you are stranded on a highway with no other way home. Mention it when you call so the dispatcher can confirm there is a seat. Kids can only ride if you bring a proper seat for them, and the driver has the final say on safety.

Wherever you want it. If your mechanic is closed, we can drop it in their after-hours lot if they allow that, or keep it at our yard on Harrisburg Pike and deliver it once they open. You don't have to decide the long-term plan while standing on a shoulder.

Our own trucks are light-duty flatbeds, so we carry cars, SUVs, minivans and pickups. For box trucks, buses, RVs and semis we arrange the tow through a partner heavy-wrecker company and stay in touch with you until it is done. The dispatcher will say up front which route your call is taking.

Your location as precisely as you can give it, the year, make and model, what happened, whether the car rolls and steers, and the address where it should go. If you are on a highway, tell us the closest exit number or mile marker and which way you were driving so the driver finds you without backtracking.

Many auto policies include towing or roadside coverage, and some credit cards and new-car warranties do too. We can give you an itemized receipt to submit for reimbursement. Call your insurer if you are unsure what your plan covers; your agent can usually answer that in one call.

Yes. The driver can winch the car back onto solid ground first, then load it on the deck if it can't be driven. Let the dispatcher know the car is off the road so the extra recovery work is part of the price you hear before we leave.

Many downtown and hospital garages have low ceilings that a flatbed can't enter. The driver will move the car to the street or an open level with dollies or a jump start, then load it there. Our parking garage towing page explains how those jobs go.

The truck and the loading are the same. The difference is priority: an urgent call goes to the closest free driver, and the dispatcher keeps you updated while you wait. If your car is safely parked at home and can sit until tomorrow, a scheduled pickup through the request form may be easier.