Straight Answers to Common Towing Questions

It adds up three pieces. The drive out costs $4 per mile, measured from the yard gate to your car. Loading is a flat $125. Then each mile the car spends on the deck is $7. A car 5 miles from the yard going 8 miles to a shop comes to $201 before tax. The full list is on our rates page.

Only the ones printed on the card, and only when they fit the job. A highway pickup adds $75. Calls between 10 PM to 6 AM add $150. Saturday and Sunday work adds $50. Oversized vehicles add $100. Any that apply are spelled out in your quote.

Each is a $75 flat service call plus the en-route miles. Fuel delivery is $75 plus the fuel at 3 times the pump price, and a winch-out is $150 an hour.

Cash, debit and credit cards. Card payments made online carry a 3% fee, shown to you before you pay. Ohio sales tax is added at the rate of the county where the car was picked up.

Veterans who show a military or VA ID get 10% taken off. Tell the dispatcher when you call so the quote reflects it. You can also check a price yourself with our online estimator before calling.

Ohio lets property owners have unauthorized vehicles removed, but the state sets conditions, including signs posted where drivers enter the lot. Those signs should list who tows there and a phone number, so read them first. If there is none, the local police non-emergency line can usually tell you who took the car. Our guide on cars towed from private lots walks through the steps.

Yes, for property managers and owners who have signed up with us and posted the required signs. We do not tow from a lot on a passerby's say-so. Managers can read about setting it up on our private property towing page.

Call (614) 633-8163 first to confirm we have it and to set a time. Bring photo ID and something that shows the car is yours, such as the registration or title. You pay the towing and any storage owed when the car is released.

$45 per day for a standard vehicle and $75 per day for an electric one. Picking the car up promptly is the simplest way to keep that cost small.

Usually, if they bring their own ID and a signed note from you along with the ownership paperwork. Call ahead and tell the dispatcher who is coming so there is no confusion at the gate.

Many auto policies include towing or roadside coverage, and some credit cards and new-car warranties do too. Rules differ, so check your policy. Keep the itemized invoice from the driver; it lists each charge separately, which is what most reimbursement forms ask for.

Yes. Some drivers call us because their plan's wait is long or their provider has no flatbed nearby. Pay us directly, then send the invoice to your plan to ask for reimbursement. Whether and how much they repay is up to them.

When police clear the vehicle to leave, the driver secures it on the deck and hauls it to the body shop, your home or our yard while you talk to your insurer. Our accident towing page and the after-a-crash guide explain the order of things.

The driver photographs your vehicle all the way around before loading it. Look the car over when it is dropped off and point out anything new to the driver right then, then email the owner with photos. The before pictures make it quick to sort out.

Yes, with commercial towing insurance through AmeriSure. Businesses that need a certificate of insurance on file can request one by email.

All 4 of our trucks are light-duty flatbed carriers. Lifting the whole vehicle onto a deck avoids dragging wheels or a driveshaft and keeps bumpers clear of the pavement, so we never have to pick a gentler truck for some cars and a rougher one for others.

Yes. EVs ride on the deck in transport mode with no wheel on the road. They have their own rate card: $2.50 per en-route mile, a $150 hook-up and $7.50 per loaded mile. See EV towing.

On a flatbed, yes. Pulling an AWD car with two wheels turning can strain the center differential and transfer case, which is why most AWD owner's manuals call for all four wheels off the ground. Our AWD guide goes deeper.

Not with our own trucks. We take the call, then arrange the job with a heavy-wrecker partner and keep you posted. See heavy-duty towing for how that works.

All of Columbus plus the suburbs and nearby towns in the surrounding counties, from Delaware County down to Lancaster. Our areas page lists each town with its ZIP codes and distance from the yard. Longer trips are possible as long-distance towing.