Business & property · Columbus, OH
Columbus Private Property Towing for Apartments, HOAs and Lots
Unauthorized vehicles are removed from the lots you manage at your request, the police are notified after each tow, and owners can recover their cars from our yard.
- Open 24/7, 365 days
- Flatbed-only fleet
- Price quoted before dispatch
- Licensed & insured
Private property towing gives Columbus property owners and managers a lawful way to clear vehicles that have no business in their lots: the sedan that has sat in visitor parking for a month, the pickup blocking a dumpster pad, the commuter car parked in a tenant's reserved space at an office building. Auto Lyft USA works with apartment communities, homeowners associations, retail centers and office properties, and every removal starts with a request from the owner or someone the owner has authorized.
Ohio regulates this work closely. Ohio Revised Code 4513.60 and 4513.601 describe when a vehicle may be taken from private property, what the signs posted at a lot's entrances need to say, how the local police must be told about a tow, and how a vehicle owner gets the car back from the place it is stored. We run our process around those sections, but the statute is the authority, not this page. We ask every property manager to read the law directly, or to have the company's or association's attorney review it, before towing begins.
If your own car has gone missing from a lot and the posted sign names Auto Lyft USA, call (614) 633-8163 at any hour. The dispatcher can confirm whether we have the vehicle, tell you where it is stored, and explain what to bring so you can drive it home.
When to call
Situations where private property towing is the right call
Apartment communities
Residents get frustrated when guests keep taking numbered spaces. Complexes on the west side and up the Sawmill and Polaris corridors call us when parking-permit rules are being ignored.
HOAs and condo associations
Boards dealing with cars left on common drives or in marked no-parking areas can adopt a written policy and give named officers one number to call.
Retail plazas
Shopping lots around Easton, Polaris Parkway and the Hilliard-Rome Road strip collect overnight parkers and abandoned cars that take spaces customers need.
Office and medical buildings
Some commuters leave a car in a business lot all day and walk somewhere else. Tenant-only and reserved spaces stay available when the rules are enforced.
Rentals near Ohio State
Landlords with small lots in the campus area see strangers fill tenant driveways on game days and during move-in weekends.
Blocked access points
A car parked across a dumpster enclosure, a loading door or a gated entrance stops service trucks, and managers can request removal once it is identified.
On scene
How our drivers handle it
Walk the property
Before the first tow, we tour the lot with the manager, look at the signs at each vehicle entrance, and agree in writing on who may authorize a removal.
Take the request
A manager or designated agent calls dispatch with the vehicle's make, color, plate and exact spot. Without that authorization, the truck does not roll.
Document and load
The driver photographs the vehicle where it sits, including its position and the nearby signage, then loads it onto the flatbed and brings it to our yard.
Notify and release
We report the tow to the local police department as Ohio law requires, and the vehicle's owner can then contact us to arrange pickup from the storage location.
What a property should have ready before towing starts
A tow from private property holds up when the groundwork is done first. Treat this as a checklist to go over with your attorney rather than as legal advice.
- Signs at every vehicle entrance to the lot, with the information Ohio's statute calls for.
- A written parking policy for residents, tenants or members, shared through leases, rules or bylaws.
- A short list of people who are allowed to authorize a tow, kept current when staff changes.
- A log of each request showing the date, time, plate, location and the reason for removal.
- Copies of ORC 4513.60 and 4513.601 filed with the parking policy so new managers can review them.
If your car was towed from a private lot
Look at the sign posted at the entrance to the lot where you parked. It should name the towing company and give a phone number. If it lists Auto Lyft USA, call us with the plate, the make and model, and the address of the lot. The dispatcher will confirm whether we hold the car and explain what you need for release, which normally includes a photo ID and proof that you own the vehicle or are allowed to take it.
If there is no sign or you can't read it, call the local police non-emergency line. Tow companies report private-property removals to the police, so the department can usually tell you who has the vehicle.
Properties we serve
Our yard is on the southwest side, which puts lots in Hilltop, Westgate, Galloway and Grove City close at hand. We also take on apartment, HOA and retail accounts across Franklin County and the neighboring counties shown on our service areas page.
Private Property Towing: questions and answers
How does private property towing work in Ohio?
The property owner, or an agent the owner has authorized, asks a towing company to remove a vehicle that is parked without permission. The lot must be posted with proper signs, the tow company reports the removal to the local police, and the vehicle's owner can recover it from the storage location. The full requirements are in ORC 4513.60 and 4513.601.
Do we need signs before any vehicle can be towed?
Yes. Ohio's private tow-away law expects signs at the entrances to the lot that warn drivers unauthorized vehicles will be removed and tell them how to find a towed car. The statute spells out what the signs must say and where they go. We point out gaps during our walk-through, but your attorney should confirm compliance.
Who can authorize a tow from our property?
The owner of the property, or a person the owner has authorized, such as an on-site manager, a management company or an HOA officer. We keep the list of names you give us and confirm the caller is on it before a truck is sent. Update the list whenever your staff or board changes.
Do you tell the police after removing a vehicle?
Yes. Ohio law requires the tow company to notify the local police department after a vehicle is taken from private property, and we do that for every removal. That report is also how a driver who comes back to an empty space can find out quickly who has the car and where it went.
What does a property pay for this service?
The office sets pricing for a property account before any towing begins, and the dispatcher quotes single requests before a truck goes out. What a vehicle owner pays to get a car back is governed by Ohio rules rather than by the property. The rates page explains in general terms how our bills are built.
Can you remove a car parked in a resident's assigned space?
Yes, if your posted signs and parking policy cover assigned spaces and the request comes from someone on your authorized list. Many apartment managers have the resident report the car, then the manager confirms it is not a permitted guest and calls us. Keeping that confirmation step avoids towing a legitimate visitor.
What about a car that looks abandoned?
A car that has not moved in weeks can sometimes be removed under the private tow-away law, and sometimes it is better handled through the police or the abandoned-vehicle process. Ask your attorney which route fits your situation. Once you know, we will tow under whichever procedure you are following.
My car was towed. How do I find it?
Check the sign at the lot's entrance for the towing company's name and number. If it says Auto Lyft USA, call (614) 633-8163 at any hour. If the sign is missing or unreadable, the local police non-emergency line can tell you which company reported the tow and where the vehicle was taken.
What do I need to get my towed car back?
Plan to bring a government photo ID and proof you own the car or have the owner's permission, such as the title, registration or a signed note. Call before you come so the dispatcher can confirm the vehicle is at our yard, tell you the amount due and arrange for someone to meet you.
Can I get my personal items out of a towed car?
Call us first and explain what you need, whether it is medication, a child seat, work tools or house keys. We will arrange a time for you to come to the yard and collect them. Bring a photo ID so we can confirm you are the owner or are acting for the owner.
What if the driver comes back while the car is being loaded?
Ohio's law addresses that situation, and our operators follow it. In general, the driver stops and explains the options when the owner shows up before the vehicle leaves the property. The exact terms come from the statute, so property managers should read that part closely with their attorney.
Do you work with HOAs that have private streets?
Yes. Associations with private roads, shared drives or guest lots can set up an account the same way an apartment complex does. The board approves the parking rules and signage, names the people who can request a tow, and gives our office a map of where parking is and is not allowed.
Will you tow from campus-area lots on Ohio State game days?
Yes, for landlords and lot owners who have their signs and authorization in place before the weekend. Game days fill driveways and small lots around campus quickly, so set up the account ahead of the season. That way your manager can call the moment a stranger takes a tenant's space.
Is this page legal advice?
No. It is a plain-language overview of how we handle private property towing. Ohio Revised Code 4513.60 and 4513.601 are the controlling rules, and they change from time to time. Property owners and managers should read the current text or ask their attorney before setting a towing policy.
What private property towing costs
This work is priced per job because the equipment, distance and time vary so much. Call (614) 633-8163 with the details and the office quotes it before anything is scheduled. See the rates page for our standard charges.
Need private property towing now?
Call any hour. You hear the full price first, then a flatbed heads your way.
Related services
- Car & SUV Towing
Everyday light-duty tows for sedans, crossovers, minivans and half-ton pickups.
- Wheel-Lift Towing
Tight lots and low garages where a full carrier cannot fit. Wheel dollies are available.
- Parking Garage Towing
Cars that die on level three of a low-clearance garage get out with us.
- Fleet Towing Accounts
Net billing, one dispatch number and photo records for company vehicles.
Towns we cover for this
We handle private property towing calls in Columbus and every town on our service area list, including:
Everything else we do
Towing
Roadside help
Specialty transport
Where the trucks start
Home base is Harrisburg Pike (US-62) on Columbus's southwest side; dispatch works around the clock, 365 days a year.
1620 Harrisburg Pike
Columbus, OH 43223
Phone: (614) 633-8163
Email: lisa@autolyftusa.online
Directions to the yard