Towing at CMH airport for travelers coming home to a dead car

Yes. We dispatch around the clock, so a late-arriving flight doesn't leave you stranded. Overnight calls between 10 PM and 6 AM include a $150 surcharge, which the dispatcher adds to your quote before the truck leaves. If your car is in a secure lot and you're able to get home another way, you can also schedule the call for the morning.

Usually. Clicking, dim lights or a dash that flickers when you turn the key all point to a drained battery. A jump will typically start it, and the driver will check that the car keeps running. If the engine cranks normally but won't fire, or the battery won't take a jump at all, we'll talk through towing it to a shop.

For a jump or lockout, yes; the driver can carry equipment to your level. For a tow, it depends on the garage's posted height limit and the ramps. Tell the dispatcher the facility, level and row. If the flatbed can't fit, we'll look for a safe way to get the car to an accessible spot, often by starting it so you can drive it down.

Yes, and it can save time. Call once you know your car may be dead, for example if you left a light on, or call from baggage claim. Give the dispatcher your parking location and the time you expect to be at the car. The driver will phone you when they're getting close so neither of you waits long.

You do. Our charges cover the towing or roadside service only. The parking fee at the exit is between you and the airport's parking operation, and you should settle it before or as the car leaves. Keep your ticket or payment card with you so that the exit goes smoothly when the driver arrives.

Contact the rental company first. Airport rental fleets have their own roadside service, and your agreement may not allow outside towing. They can often swap you into another car at the rental counter faster than any tow. If they tell you to arrange help yourself, we're available, and we'll provide a receipt for reimbursement.

Yes. Gahanna borders the airport, so loaded miles stay low. We'll take the car to the shop you choose, or suggest an independent partner shop that diagnoses the problem and quotes the repair before doing anything. If it's after hours, check whether the shop has a key drop before we head over.

No. We don't add airport fees. You pay our standard published rates: $75 flat for roadside help or $125 plus $7 per loaded mile for a tow, plus $4 per en-route mile and any surcharge for overnight, weekend or highway work. Veterans get 10% off with ID, and Franklin County sales tax applies.

We'll mount your spare if you have one in good shape; that's a $75 roadside call plus mileage. Check that you know where the wheel lock key is if your car uses one. No spare, or a spare that's also flat, means the car rides the flatbed instead, to a tire shop or your driveway.